STAR RANKING METHODOLOGY
SEKOLAH KEBANGSAAN KAMPONG TENGAH
A 4-step methodology has been developed for assessing the 88 Smart Schools
and deriving the Star Ranking of each school:
1. Key Performance Indicators (KPIs)
The first step to the methodology is to establish Key Performance Indicators
of the ICT Focus Areas. These KPIs set the accepted conditions and assign
scores upon which the Star Ranking is based.
2. Survey and Appraisal
Having established the KPIs, each Smart School will be surveyed to
ascertain the conditions of each ICT Focus Area. The survey will be
conducted quarterly while the online monitoring system captures
live data that will verify the survey.
3. Smart School Qualification Standards (SSQS)
The SSQS outlines the ICT Focus Areas each Smart School is appraised on.
Each area carries its own weightage reflecting its significance in the SSQS.
The areas are:
Human Capital 10%
Technology Infrastructure 10%
To qualify as a Smart School, the pilot schools must achieve the minimum
conditions (or 1 star) specified for each KPI within the ICT Focus Areas.
Utilization: monitors the extent to which the school makes use of ICT in its
operation, management, teaching and learning activities. Utilization accounts
for 40% of the Star Ranking appraisal as it forms the integral part of
Examples of KPIs within Utilization are: Student-to-PC contact hours,
courseware integration by teachers for core subjects, SMS updating,
Educational TV and LCMS usage, and student completion of self-learning
Human Capital: refers to the competency of end-users in integrating ICT in
teaching, learning and/or administration. Human Capital accounts for 40% of
the Star Ranking appraisal.
Examples of KPIs for Human Capital are: ICT Co-ordinators’ competency,
core-subject teachers’ ICT competency, use of ICT in dissemination of
information, smart partnerships, use of multimedia in teaching and the
students’ awareness of the availability of educational courseware.
Applications: refers to the various applications provided by the MoE and
others that the schools have adopted. It accounts for 10% of the Star Ranking
Examples of KPIs for Applications are: at least 5 modules used for operations
management, LCMS and MoE courseware are used for teaching, and website
presence and maintenance.
Technology Infrastructure: not only audits the provision of the infrastructure
itself (provided by MoE) but also looks at maintenance and support of the
infrastructure within the schools. As a large portion of the infrastructure
provision is determined by MoE at the central level, this focus area accounts
for only 10% of the Star Ranking appraisal.
Examples of KPIs for Technology Infrastructure are: PC-to-Student ratio,
PC-to-Teacher ratio, Projector-to-class ratio, PC accessibility, LAN &WAN,
and technology downtime.
4. Star Ranking
The aim of this exercise is the quarterly Star Ranking, where Smart Schools are
measured in the ICT Focus Areas and ranked between 1 to 5 stars.
Schools which do not qualify for any Star Ranking may regard that as a clear
indication that they do not qualify as model smart schools, and urgent steps need
to be taken to regain position on the development track.
Schools which show a steady improvement or maintain an exemplary standard in
the key areas will be positioned as ideal role-model Smart Schools.
It is hoped that the 88 schools will make use of the ranking system to qualify
themselves as 5-Star Smart Schools.
The Star Ranking is awarded based on a unified score from the indicators to:
Serve as a device for monitoring
Provide information for specific actions to uplift schools
Facilitate decision and policy making